Behaviour 2 min read Pattern: Excuse Narratives

The Story That Protects the Pattern

Rohan runs a small design studio. He's been meaning to raise his rates for two years. Every time it comes up, there's a reason it's not the right moment: a big client just signed, the market's shaky, he doesn't want to seem greedy right after a slow quarter. Each reason sounds reasonable on its own. Stacked together, they've kept his prices frozen for two years.

That's Excuse Narratives. It rarely feels like an excuse while you're making it. It feels like judgment.

Here's why it's so convincing. Psychologist Leon Festinger found that holding two conflicting beliefs, "I'm a capable, decisive person" and "I've avoided this decision for two years", creates real discomfort. His classic experiment showed people don't usually resolve that discomfort by changing what they do. They resolve it by changing the story: people paid a small amount to lie about a boring task convinced themselves the task had actually been fun, more so than people paid a larger amount. A cheap justification did the same psychological job as an expensive one.

Excuse Narratives run on the same wiring. Closing the gap between "who I think I am" and "what I actually did" the honest way (raise the rate, make the call) is expensive. Closing it with a story ("it's not the right time") is free, and it works instantly. So the story wins, over and over, and each time it wins it gets a little easier to reach for.

The cost shows up later. Every excuse rehearsed is a rep for the excuse pathway instead of the follow-through pathway. It's the same practice effect that builds any other skill, just aimed the wrong way.

The tool for this: the Evidence Check™. Instead of asking "is this a good reason," you ask "would this reason hold up if I wrote it down and read it back in a week." Most excuses don't survive being written in plain language. That's the whole test.

The Science

  • Festinger, L., & Carlsmith, J. M. (1959). Cognitive consequences of forced compliance. Journal of Abnormal and Social Psychology. pubmed.ncbi.nlm.nih.gov/13640824
  • Arkes, H. R., & Blumer, C. (1985). The psychology of sunk cost. Organizational Behavior and Human Decision Processes. sciencedirect.com
  • Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review. pubmed.ncbi.nlm.nih.gov/847061

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